Help Center

We're here to help you 24/7

Email Support

support@gcashledger.com

Response within 24 hours

Phone Support

+63 123 456 7890

Mon-Fri, 9AM-6PM

Live Chat

Available 24/7

Frequently Asked Questions

  1. Click on "Forgot Password?" on the login page
  2. Enter your registered email address
  3. Check your email for the 8-character reset code
  4. Enter the code and create a new password
  5. The code expires in 15 minutes
Reset Password Now

To create a new account:

  1. Click "Register here" on the login page
  2. Fill in your full name, username, email, and password
  3. Password must be at least 8 characters with uppercase, lowercase, and numbers
  4. Verify your email address
  5. Wait for admin approval (for security purposes)
Register Now

Admin
  • Full system access
  • User management
  • View all transactions
  • Generate reports
  • System settings
Cashier
  • Create transactions
  • View own transactions
  • Update customer info
  • Basic reports
  • Profile management

Yes! We take security very seriously.

  • SSL Encryption: All data transmitted is encrypted
  • Password Hashing: Passwords are hashed using bcrypt
  • Session Management: Secure session handling
  • Activity Logs: All actions are tracked
  • Regular Backups: Daily automated backups
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  1. Login to your account
  2. Navigate to "Reports" section
  3. Select date range and filters
  4. Click "Export" button
  5. Choose format (PDF, Excel, CSV)
  6. Download will start automatically

GCash Ledger works best on modern browsers:

Chrome 90+

Firefox 88+

Safari 14+

Edge 90+

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Additional Resources

Documentation

Complete user guide and tutorials

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Last checked: March 25, 2026 01:13 AM

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